CASE STUDY

 

SOLUTIONS FOR A COMPLEX CONTRACT MODEL

The platform for naturopathy and holistic medicine offers its users comprehensive information about diagnostics and therapies as well as a therapeutic network.Taramax suggests suitable therapists for those interested here. Presentation space is offered to therapists.

CHALLENGE

 

  • Individual contracts with different maturities, payment intervals and payment methods (SEPA direct debit, payment on account, credit card and PayPal)
  • Flexible tariff system
  • Customer self-service / customer portal (users manually manage their up- and downgrades, credit notes, clients and contract data)
  • External partners for the IT integration of the website with billwerk
  • “billwerk understands its customers. This is especially evident in the billwerk platform and in the professional service.”

Uwe Hentschel

Managing Director, Taramax GmbH

Uwe Hentschel

Managing Director, Taramax GmbH

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SOLUTION

  • External IT service provider integrated billwerk into the Taramax platform

  • Taramax decision for Paymill as a payment provider for ELV

  • Automatic contract management via billwerk’s customer portal

  • Technical integration of the Taramax platform with billwerk via REST-API

SOLUTION

LESS EFFORT FOR SUBSCRIPTION
MANAGEMENT AND BILLING

  • billwerk adopts automated recurring billing and contract management

  • Automatic consideration of additional upgrades and discounts

  • Lower administrative expenses

  • Other payment methods, e.g. PayPal and Skrill

MARKETING ACTIVITIES POSSIBLE

Taramax can offer upgrades and discounts; billwerk will automatically take them into account.

BILLING
POSSIBLE

billwerk could quickly provide further payment methods, such as PayPal and Skrill because billwerk had already integrated them.